FAQ

Support

How do I contact you?

We would love to help you out with any queries or information you need. You can contact us on +91-70142 24794 or you can write to us on our email ID – info@musicofloom.com .You can also follow our Instagram page info@musicofloom.com and connect with us via DM on Instagram.

 

Refund and Exchange Policy

What is the Return Policy?

Music Of Loom practices a simple and hassle-free Return Policy. You can raise a Return Request on the website through “My Orders” in “My Account” tab. Or you can write to us at info@musicofloom.com and we will try to resolve the issue. Return is done only in case of a manufacturing defect, which is brought to light immediately on delivery along with a photograph. The product will need to be returned in the same condition, and your refund will be processed within 10 working days through the same source used during payment. 

No Returns or Exchanges would be acceptable if the Return Request is not filled within 48 hours of receiving the product.